Terms & Conditions
Last updated: May 2025
These Terms & Conditions ("Terms") govern your use of software and services provided by BBX Audio (“we”, “our”, “us”).
By purchasing, downloading, installing, or using any BBX Audio plugin, you agree to these Terms.
1. Who We Are
BBX Audio is a trade name of ‘Jochem de Jong - Music & Multimedia B.V.’, and we use Paddle.com as our Merchant of Record. Paddle handles all payments, invoicing, and taxes for purchases made on our site.
2. Software License
You are granted a non-exclusive, non-transferable license to install and use our plugins on up to two of your own devices simultaneously. You may use them in both commercial and non-commercial audio productions.
3. Refund Policy
Purchases made through Paddle are covered by a 14-day refund policy, in accordance with EU consumer law. If you’re not satisfied, you may request a refund by contacting Paddle at help@paddle.com within 14 days of purchase. Please include your order number when requesting a refund. We may also handle direct refund requests sent to info@BBXAudio.com, and forward them to Paddle.
4. Privacy Policy
We respect your privacy. Here’s how we handle your data:
Data Collected:
- When you purchase a plugin, Paddle collects your name, email, country, and payment info to process your order.
- When you use our website or sign up for freebies, we may collect your name and email to build our mailing list (with your consent).
- We may use cookies and analytics to understand how people use our site (optional, with cookie banner).
How We Use It:
- To process your purchase and deliver your plugin.
- To send you product updates, tutorials, and offers—only if you opt in.
- We never sell or share your data with third parties (except Paddle, our payment provider).
Your Rights:
- Under GDPR and similar laws, you have the right to access, correct, or delete your data. Contact us at info@BBXAudio.com for any requests.
- For payment-related data, contact Paddle directly at paddle.com/legal.
5. Limitation of Liability
All plugins are provided "as-is". While we test thoroughly, we do not guarantee compatibility with every system or DAW. We are not liable for any data loss, hearing damage, missed deadlines, or other damages arising from use of our software.
6. Termination
We reserve the right to revoke your license if you breach these Terms—for example, by sharing your license key or modifying the software.
7. Governing Law
These Terms are governed by the laws of The Netherlands. If you reside in the EU or UK, you may also have rights under your local consumer laws.
8. Contact
If you have questions, concerns, or support needs:
- Contact: info@BBXAudio.com
- Website: [www.BBX Audio.com](https://www.BBX Audio.com)
- Payments: handled securely by Paddle.com
9. Changes
We may update these Terms occasionally. When we do, we’ll update the “last updated” date and notify you if required by law.